Send Us a Message

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Contact Information

Choose your preferred method to reach us:

Email

sales@virtualfree.co.za

For product inquiries, technology solutions, and orders

Phone

+27 73 238 0619

Monday to Friday, 8:00 AM - 5:00 PM SAST

WhatsApp Business

+27 73 238 0619

Quick responses for orders and inquiries

Business Hours (SAST)

Monday - Friday: 8:00 AM - 5:00 PM

Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

Public Holidays: Closed

Location

Johannesburg, South Africa

Online business with nationwide delivery across South Africa

Company Details

Virtual Free (PTY) LTD

Company Registration: 2025/360433/07

Registered South African Company

Frequently Asked Questions

Quick answers to common questions

How do I place an order?

You can order directly through our website, or contact us via email/WhatsApp for bulk orders. For first-time bulk buyers, we recommend contacting us for a customized quote in ZAR.

Do you sell technology products?

Yes! We offer a wide range of technology products including Dell and HP laptops, networking equipment from Cisco and Fortinet, monitors, and IT accessories. All products are genuine and come with manufacturer warranties.

What payment methods do you accept?

We accept EFT/bank transfers (South African banks), credit/debit cards (Visa, MasterCard, Amex), and PayPal. For established business customers, we offer credit terms subject to approval.

Do you deliver nationwide in South Africa?

Yes, we deliver to all major cities and towns in South Africa. Delivery times vary by location, typically 2-5 business days for urban areas, slightly longer for rural locations.

What are your minimum order requirements?

For wholesale/bulk orders, we have a minimum order value of ZAR 5000. For retail orders through the website, there's no minimum, but delivery fees apply to orders under ZAR 1000.

Are your technology products genuine?

Absolutely. All our technology products are sourced from authorized distributors in South Africa. Every laptop, networking device, and accessory is genuine with full manufacturer warranties.

Are your medical products certified?

Yes, all medical products that require SAHPRA certification come with proper documentation. We source only from licensed, compliant suppliers in South Africa.

Can I return products?

Yes, we have a returns policy for damaged or incorrect items. Please contact us within 7 days of receiving your order. Technology products have specific return conditions based on warranty terms.

Business & Wholesale Inquiries

Specialized support for South African businesses and resellers

Supplier Partnerships

Are you a South African manufacturer or distributor? We're always looking for quality suppliers to partner with.

Email Suppliers
Supporting SA Manufacturers
Bulk Order Quotes

Need a custom quote for large quantities including technology products? Contact our wholesale department for competitive pricing in ZAR.

Request Quote
ZAR Pricing
Reseller Programs

Join our reseller network and get special pricing on all products including technology solutions, marketing support, and priority access to deals.

Reseller Inquiry
SA Reseller Network

Our Response Time Commitment

We pride ourselves on prompt communication

WhatsApp Messages

Response within 1-2 hours during South African business hours

Email Inquiries

Response within 24 hours for all emails

Quote Requests

Custom quotes provided within 48 hours in ZAR

Urgent Orders & Issues

For urgent matters outside business hours, please use our emergency contact:

Emergency: +27 73 238 0619

For delivery issues, damaged goods, or urgent medical supply orders only

24/7 Support for Critical Issues